FAQ

I primarily work with small businesses -- whether it’s a brick and mortar business that needs to set up their first online store, or an established ecommerce business that needs to update, optimize, or redesign their store, or migrate from another ecommerce platform to Shopify.

Most of my work is done on a flat-fee basis, and of course this varies by the size and complexity of the project. As a freelancer with low overhead, you’ll find my rates to be a fraction of what a digital agency would charge you.

I am based in Los Angeles and work in the Pacific Time Zone.

By default, my flat-fee projects are paid in installments as specific milestones are met. See the “process” question below for more details.

The following is the general process for setting up a new store or migrating your existing store from another ecommerce platform:
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After a couple of emails to get the general idea of your project, we’ll have a zero-obligation informational video call to dive a little deeper, and so I can answer any general questions you may have.
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If we decide to work together, I’ll send you a contract to review. After signing, I’ll send a document of preliminary information for you to fill out and assets for you to hand over before the official kickoff meeting.
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Payment is made in four installments at each of the following project milestones:

1. Project Kickoff Call
2. Backend store setup and training call
3. Frontend store setup and training call
4. Launch call, in which we will resolve any open questions, carry out a test order, hand over ownership, and go live!

Yes! Usually these projects are for when you need something more customized than an out-of-the-box Squarespace or Wordpress page, but don’t want to spend what it would cost to hire a designer for a completely-from-scratch solution. I will work with you to leverage a commercially available design template and customize it to your specific needs, to find the sweet spot between “free” and “yikes!”